TOUCHPOINT
Seamlessly connect with customers using our beautiful, ready-to-use templates, adopted by leading enterprises. Implement them quickly or opt for full customization.
Line / App / Web
- Multiple Main Channels Catering to On-Demand Customer Behavior
- Diverse Communication Channels
- Ready-to-Use UX/UI Design
- Integration with Existing Customer Touchpoints
PRIMO connects with various channels based on user behavior, including LINE OA, POS, mobile applications, websites, microsites, and smart kiosks.
Support various notification options such as LINE Flex Message, SMS, and Email. Send notifications to users to encourage engagement or communicate important updates, like congratulating them on reaching a new tier.
We offer a ready-to-use loyalty program design based on extensive research and experience, ensuring it is user-friendly.
If customers have their website or application, PRIMO can integrate with these original touchpoints to display the loyalty program seamlessly.
Cashier Portal
- Awarding Points
- Transaction History
- Today’s Sales
- Separate Accounts for Each Member
Cashiers award points to customers by entering their phone number or membership number, spending amount, and receipt number. The system verifies if the receipt number is unique, and customers can check their updated point balance in real time.
The cashier can check the transaction history using the receipt, customer phone, or membership numbers. They can search, sort by the date of transaction, and display results, or click to download the report in Excel.
Each branch can easily view the cumulative sales for the day, allowing for real-time monitoring and better decision-making. This feature provides a comprehensive overview of daily performance, helping branch managers stay informed and responsive.
Separate accounts for each member ensure personalized tracking and management of their activity.
Merchant Tools
- Merchants as Redemption Points
- Reward Management
- Merchant Report
- Campaign Setting
Merchants can serve as redemption points for users. Users can quickly obtain promotional products by redeeming coupons at merchant stores. Additionally, they can conveniently receive premium gifts at nearby merchant stores, eliminating the need for home delivery.
You can manage the issuance of coupon rewards and keep users updated on the delivery status of their products, ensuring a smooth and efficient process.
Marketers use the Merchant Report feature to track the number of promotional products or rewards redeemed, enabling them to plan their next campaign. This information helps deliver premium and promotional products to stores accepting redemptions.
The system can configure campaigns to display specific promotions. For example, stores participating in a promotional campaign will only see the relevant promotions on their pages, ensuring they can redeem premium items as needed.